Guides

2 articles on guides.

Tickets from every agent collecting in one shared team inbox

6 ways teams use the Totebot Help Desk

The AI handles most conversations on its own. The Help Desk is for the ones it should not finish alone. Here are six situations where a shared team inbox earns its place, and exactly what happens in each.

Marko MarinovicJune 20, 20265 min read

Guides

Getting started with Totebot

Go from sign up to a live AI agent on your website in an afternoon. A step by step guide through setup, knowledge, and channels, with the tips that save you a week of trial and error.

Marko MarinovicMay 10, 20267 min read